Lincoln Financial dental claims: the new address and how to submit

Lincoln Financial now lists Lincoln Financial Dental Claims Input Center, P.O. Box 3464, Omaha, NE 68103-0464 for PPO and indemnity dental claims, or electronic submission to payer ID CX061. The older Orlando box still appears on Lincoln's own claim form and in most search results. The provider line is 800-423-2765.

Payer ID CX061Claims address

Last updated November 2026 · Reviewed by the PracticeAlpha billing team · Source: Lincoln Financial employee benefits resources and administrator guide

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Lincoln Financial dental claims quick reference

Addresses and payer IDs change, so confirm the current details on Lincoln Financial's provider materials before you rely on them.

DetailLincoln Financial dental
Claims mailing address (PPO and indemnity)Lincoln Financial Dental Claims Input Center, P.O. Box 3464, Omaha, NE 68103-0464
Older address still in circulationP.O. Box 614008, Orlando, FL 32861 (on Lincoln's older claim form; Lincoln's resources page now lists Omaha)
Electronic payer IDCX061
Claims fax877-843-3945
Claims emailClaims@LFG.com
Provider phone800-423-2765 (Monday to Thursday 8 a.m. to 8 p.m. ET, Friday to 6 p.m.)
Provider portalprovider.mylincolnportal.com/dental/login
DHMO (California, Florida, Texas)Handled separately: LDC.LFG.com, 888-877-7828
Timely filingLincoln certificate: proof of claim within 90 days of service, and no later than one year
AppealsWritten request within 180 days of the denial
NetworkLincoln DentalConnect PPO

Lincoln Financial timely filing calculator

Enter the date of service to see the filing deadline and how many days are left. Lincoln certificates allow up to one year when filing within 90 days was not possible.

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Days left
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What to do
Enter a date

Limits are the ones Lincoln Financial publishes, as summarized on this page; the patient's own plan documents win if they differ. Corrected claims and appeals have their own deadlines (see below).

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Lincoln changed its claims address

Lincoln Financial's employee benefits resources page now lists Lincoln Financial Dental Claims Input Center, P.O. Box 3464, Omaha, NE 68103-0464 for dental claims. For years the address was P.O. Box 614008, Orlando, FL 32861, and that box still appears on the claim form Lincoln links to, in UnitedHealthcare's 2026 private label guide, and in most search results. Use the Omaha box for new paper claims, or skip paper entirely.

Electronic submission avoids the question. Lincoln's administrator guide lists payer ID CX061. Lincoln also accepts claims by fax at 877-843-3945 and by email at Claims@LFG.com.

PPO and DHMO are different

Lincoln's PPO is Lincoln DentalConnect. UnitedHealthcare dental network providers are in network with it, through what UnitedHealthcare lists as the Lincoln Financial Group Multi-state Leased Network. If you are a UnitedHealthcare network dentist, check that fee schedule before you quote a Lincoln patient.

Lincoln's DHMO plans in California, Florida and Texas run separately, through LDC.LFG.com and 888-877-7828. Lincoln does not publish a DHMO claims address on that page, so follow the DHMO plan's own instructions.

Filing limits, estimates and appeals

The Lincoln group dental certificate we reviewed asks for proof of claim within 90 days of the date of service, and accepts it no later than one year after that if earlier filing was not possible. Treat 90 days as the real deadline; the calculator above shows where any claim stands.

Lincoln recommends a predetermination for non-emergency work of $300 or more, with procedures, fees and x-rays. Appeals must be in writing within 180 days of the denial. Lincoln does not publish a separate appeal address, so call 800-423-2765 to confirm where to send one. Our appeals guide covers what to include.

Lincoln Financial dental claims FAQ

What is the Lincoln Financial dental claims address?

Lincoln's resources page lists Lincoln Financial Dental Claims Input Center, P.O. Box 3464, Omaha, NE 68103-0464. The older P.O. Box 614008, Orlando, FL 32861 still appears on some Lincoln forms.

What is the Lincoln Financial dental payer ID?

CX061, according to Lincoln's administrator guide.

What is the Lincoln Financial dental provider phone number?

800-423-2765, Monday to Thursday 8 a.m. to 8 p.m. ET and Friday 8 a.m. to 6 p.m. ET.

Can I fax or email a Lincoln dental claim?

Yes. Fax 877-843-3945 or email Claims@LFG.com.

What is Lincoln Financial's timely filing limit for dental?

Lincoln's group dental certificate asks for proof of claim within 90 days of service, and no later than one year if earlier filing was not possible.

What dental network does Lincoln Financial use?

Lincoln DentalConnect PPO. UnitedHealthcare dental network providers are in network with it through a leased network arrangement.

How long do I have to appeal a Lincoln dental claim?

180 days from the denial, in writing.

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