UnitedHealthcare dental claims: where and how to submit

Submit UnitedHealthcare dental claims electronically for the fastest payment (payer ID 52133), or by mail to the UnitedHealthcare Dental Claims Unit, P.O. Box 30567, Salt Lake City, UT 84130-0567. UHC's dental network runs through Dental Benefit Providers (DBP). Here is the full reference, plus how to stop chasing UHC claims.

Provider services 800-822-5353Payer ID 52133Claims address

Last updated October 2026 · Reviewed by the PracticeAlpha billing team · Source: UnitedHealthcare dental provider materials

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UnitedHealthcare dental claims quick reference

Addresses and payer IDs change, so confirm the current details on UnitedHealthcare's provider materials before you rely on them.

DetailUnitedHealthcare dental
Claims mailing addressUnitedHealthcare Dental Claims Unit, P.O. Box 30567, Salt Lake City, UT 84130-0567
Pre-treatment estimate addressUnitedHealthcare Dental PTE, P.O. Box 30552, Salt Lake City, UT 84130-0552
Electronic payer ID52133 (commercial; Medicaid plans use a different payer ID)
Electronic submissionVia your clearinghouse to payer ID 52133
Provider portalUHCdental.com (some Medicare Advantage and Medicaid members use the Skygen Dental Hub)
Network administratorDental Benefit Providers (DBP)
Provider services1-800-822-5353 (7 a.m. to 8 p.m. CST, Monday to Friday)
Timely filingSubmit within 90 days of the date of service (30 preferred); payment may be considered up to 365 days, varies by plan
Corrected claimsADA form marked Corrected Claim, original claim number in Box 35, mailed to P.O. Box 30567
Member and dental-necessity appealsP.O. Box 30569, Salt Lake City, UT; within 180 days of the decision
Claims faxNone published

UnitedHealthcare timely filing calculator

Enter the date of service to see the filing deadline and how many days are left.

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Limits are the ones UnitedHealthcare publishes, as summarized on this page; the patient's own plan documents win if they differ. Corrected claims and appeals have their own deadlines (see below).

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How to submit UnitedHealthcare dental claims

Electronic submission is the fastest way to get UnitedHealthcare dental claims paid. Send them through your clearinghouse to payer ID 52133 (Medicaid plans use a different payer ID, so check the plan first). Paper claims go to the UnitedHealthcare Dental Claims Unit, P.O. Box 30567, Salt Lake City, UT 84130-0567, and pre-treatment estimates go to P.O. Box 30552.

UHC's dental network runs through Dental Benefit Providers (DBP). Manage eligibility, claims, and status on uhcdental.com. Because UHC covers dental through both commercial and Medicare Advantage plans, verifying the plan and remaining benefit before the visit prevents most denials and bad estimates.

Billing UnitedHealthcare dental across commercial and Medicare Advantage and losing time to denials? We verify before the visit, submit clean to payer ID 52133, and work every denial to payment. See what your UHC AR is leaking.

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UnitedHealthcare timely filing and corrected claims

UnitedHealthcare's dental provider manual asks for claims within 90 days of the date of service, and prefers 30. Payment may still be considered up to 365 days after the date of service, though that can vary by plan. Treat 90 days as the deadline and the 365-day window as a safety net, not a plan.

To correct a claim, use the current ADA claim form, mark it as a corrected claim, and put the original claim number and every correction in the remarks field (Box 35). Mail it with any attachments to P.O. Box 30567, Salt Lake City, UT 84130-0567. Requests to adjust or reprocess a paid claim are due within 60 days of receiving payment, and can be made by phone.

Pre-treatment estimates and attachments

Send pre-treatment estimates on an ADA form with the predetermination box checked to P.O. Box 30552, Salt Lake City, UT 84130-0552, or submit them on UHCdental.com, using the Treatment Plan Calculator for PPO and Medicare Advantage members. An estimate older than 90 days needs to be redone before treatment, and the portal can now convert an approved estimate into a claim.

Attachments go through DentalXChange, Tesia, or FastAttach, or can be uploaded on UHCdental.com. For x-rays, send duplicates rather than originals, label them with the exposure date rather than the copy date, and do not staple them. Models are not accepted. UnitedHealthcare's claim review guideline asks for current, dated pre-operative radiographs for crowns, and for scaling and root planing, a current full series or panoramic image plus complete six-point periodontal charting.

Least costly treatment: the downgrades UnitedHealthcare applies

UnitedHealthcare covers dental services at the least costly, clinically accepted treatment. Its own examples show where that bites:

  • A crown benefited as a filling when the records do not show that more than half of the tooth structure is lost.
  • A bridge or implant benefited as a removable partial denture.
  • A build-up paid only when it is needed for retention or there is major loss of tooth structure.

Documentation is what keeps the original procedure paid. See how dental downgrades work and how to write a narrative that holds up.

Medicare Advantage and Medicaid: what changes on the claim

  • Medicare Advantage cards: 2026 members carry a UCard that shows "with dental" after the plan name.
  • Fees: network dentists are paid at commercial PPO fee schedule rates for Medicare Advantage, except the Dual Complete networks in Arizona, Massachusetts, New York, and Pennsylvania.
  • Portal: the member's contract ID decides whether you work the claim on UHCdental.com or the Skygen Dental Hub.
  • 2026 benefit changes: comprehensive plans added coinsurance to non-preventive services, and preventive-only plans no longer cover periodontal maintenance.
  • Medicaid: uses a different payer ID and runs through the Skygen Dental Hub, with state-specific manuals at UHCdental.com/medicaid.
  • Private-label plans such as Healthplex have their own claims addresses.
  • Credentialing moved to the Skygen Dental Hub in early 2026.

Appealing a UnitedHealthcare dental claim

Provider payment disputes go to P.O. Box 30567, Salt Lake City, UT 84130-0567, within 60 days of receiving payment, with a written summary of the issue. Member appeals and dental-necessity appeals are due within 180 days of the adverse decision, unless state rules say otherwise, and go to P.O. Box 30569, Salt Lake City, UT. Expedited appeals can be requested at 1-800-445-9090, and since late 2025 appeals can also be submitted online.

Appeal rights vary by plan and state, so read the appeals language on the back of the remittance. Clinical appeals need a narrative and x-rays; administrative appeals need a narrative.

For what makes an appeal succeed, see our dental appeals guide.

UnitedHealthcare dental claims FAQ

What is the UnitedHealthcare dental provider phone number?

UnitedHealthcare dental provider services is 800-822-5353. Electronic claims go to payer ID 52133.

What is the mailing address for UnitedHealthcare dental claims?

Paper UHC dental claims go to the UnitedHealthcare Dental Claims Unit, P.O. Box 30567, Salt Lake City, UT 84130-0567; pre-treatment estimates go to P.O. Box 30552. Electronic submission to payer ID 52133 is faster; confirm the current address on UHC's provider materials.

What is UnitedHealthcare's dental payer ID?

It is 52133 (commercial; Medicaid plans use a different payer ID). Confirm it in your clearinghouse's payer list.

Who administers UnitedHealthcare's dental network?

UnitedHealthcare's dental network runs through Dental Benefit Providers (DBP). Manage eligibility, claims, and status on uhcdental.com; provider services is 1-800-822-5353.

What is the timely filing limit for UnitedHealthcare dental claims?

UnitedHealthcare's dental provider manual asks for claims within 90 days of the date of service, with 30 days preferred. Payment may still be considered up to 365 days after the date of service, though this can vary by plan.

How do I submit a corrected claim to UnitedHealthcare Dental?

Use the current ADA claim form, mark it as a corrected claim, and put the original claim number and the corrections in the remarks field (Box 35). Mail it with any attachments to P.O. Box 30567, Salt Lake City, UT 84130-0567. Adjustment and reprocessing requests are due within 60 days of receiving payment.

How do I appeal a UnitedHealthcare dental claim?

Provider payment disputes go to P.O. Box 30567 within 60 days of payment, with a written summary. Member and dental-necessity appeals are due within 180 days of the adverse decision, unless state rules say otherwise, and can also be submitted online. Check the appeals language on the back of the remittance for the plan's specific rights.

Does UnitedHealthcare Dental have a claims fax number?

UnitedHealthcare does not publish a fax number for dental claims. Submit electronically to payer ID 52133 or mail claims to P.O. Box 30567, Salt Lake City, UT 84130-0567.

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