End-to-end dental RCM that covers every step between the patient walking in and the payment hitting your account. Insurance verification, claims, follow-up, posting, credentialing, denials, reporting. One team handling the full revenue cycle so nothing falls through.
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"PracticeAlpha completely transformed how our practice handles billing. Within 90 days our collection rate jumped from 83% to 97%, and our front desk finally has time to focus on patients."
Revenue cycle management is every financial step that happens between a patient scheduling an appointment and the practice collecting payment. In dental, that includes insurance verification before the visit, claims submission after treatment, payment posting when the check arrives, and everything that happens in between when claims get denied, underpaid, or ignored.
Most dental practices handle these steps with a patchwork of people and processes. The front desk verifies insurance. A biller submits claims. Someone else posts payments. Nobody tracks denials systematically. And reporting happens whenever someone has time to pull a report, which is rarely.
Dental RCM treats this as one connected process instead of a collection of tasks. When verification is done right, claims get submitted clean. When claims are submitted clean, fewer get denied. When denials are tracked, patterns get fixed. When payments are posted daily, underpayments get caught immediately. Each step feeds the next. Break one link and the whole cycle slows down.
That's what we manage. The full dental revenue cycle, from the moment a patient books to the moment every dollar owed is collected or accounted for.
Every piece of the revenue cycle handled by one team. No gaps between steps, no handoffs to different departments.
Coverage, limitations, frequencies, waiting periods, and authorizations confirmed before the patient sits down. Your front desk gets a clean breakdown. No surprises after treatment.
Claims submitted the same day with correct CDT codes, attachments, and payer-specific formatting. Every claim scrubbed before it goes out so it doesn't come back.
Every unpaid claim worked on a set schedule. 30 days, 60 days, 90+ days. We call payers, check portals, escalate. Nothing sits in your aging report untouched.
EOBs and ERAs posted within 24 hours. Every payment reconciled against the original claim. Underpayments, wrong credits, and write-off errors caught the same day.
Every denial reviewed, root cause identified, and claim resubmitted or appealed. We track patterns by payer and code so the same denials stop happening.
Provider enrollment with all major payers. New dentist joining? New location? We handle the paperwork, follow-ups, and timeline tracking for Delta Dental, Aetna, MetLife, Cigna, and every other payer.
Statements, balance follow-up, payment plan tracking. Keeps your patient accounts receivable from growing while your team focuses on the people in the chair.
Adjusted net collection rate, days in AR, denial rate by payer, aging breakdown, claim volume. Full visibility into how your revenue cycle is performing. Numbers you can actually act on.
Want to know your real collection rate, days in AR, and denial rate? Most practices don't until we show them.
See your numbersGetting started takes 1-2 weeks. No disruption to your cash flow during the switch.
We pull your aging report, review your collection rate, days in AR, and denial patterns. You see exactly where the revenue cycle is breaking down and how much is recoverable.
We work inside whatever practice management software you run. Dentrix, Eaglesoft, Open Dental, Curve, Denticon. No migration, no new tools. We log in and start learning your workflows.
A dedicated team assigned to your practice. They learn your accounts, your payer mix, your specific patterns. Not a rotating pool. The same people working your revenue cycle every day.
Every step of the revenue cycle runs daily. Monthly reports show you collection rate, AR aging, denial trends, and what actions we're taking. Full visibility, full accountability.
Most practice owners know their production number but not their actual collection rate. Here are the benchmarks that tell you whether your revenue cycle is working or leaking money.
95-99% is healthy. That means strong systems and consistent follow-up with minimal leakage. 90-94% means some posting delays, aging buildup, or weak follow-up. Below 90% means material revenue loss, usually from claims aging out, under-posting, or no escalation process.
15-30 days is healthy. Cash is moving and follow-up is working. 31-44 days means delays are building, usually from submission gaps or slow denial work. Over 45 days means you're financing the insurance companies. They're holding your money and your process isn't getting it back fast enough.
Under 10% is healthy. Aging is under control and claims are getting worked on time. 11-15% means denials or patient balances are stalling. Over 15% means high risk of write-offs. Follow-up cadence and accountability need fixing.
If your numbers are outside these ranges, there's money sitting in your revenue cycle that should be in your bank account. That's what the free assessment shows you.
Full revenue cycle management isn't for every practice. Some offices have a strong biller who handles everything well. But most don't. Here's who benefits most from outsourcing dental RCM.
Practices where billing is a black box. You know your production but not your collection rate, denial rate, or how much is sitting in 90+ day AR. RCM brings visibility to numbers that are currently invisible.
Practices growing beyond one location. What works with one biller at one office breaks when you add a second or third location. Standardized RCM across locations keeps the revenue cycle consistent.
Practices losing money they can't see. Underpayments that don't get caught. Denials that don't get appealed. Claims that age past the filing deadline. These are revenue cycle problems, not billing problems. RCM fixes the system, not just the symptoms.
Practices where the front desk is doing billing. If your front desk is handling insurance calls, claim follow-up, and patient billing on top of scheduling and check-in, nothing is getting full attention. Separating billing from operations is the first step.
Within 90 days of switching to PracticeAlpha's dental RCM service.
"Top notch billing company and intricately took over and streamlined all my billing services which in turn alleviated so much stress off of my team and me as a business owner."
"PracticeAlpha has been a valuable partner for our office. As a startup practice, they helped us get back on track with our insurance claims and provided the support we needed."
Your revenue cycle is either making you money or costing you money. Want to find out which?
Schedule a free RCM assessment
Ori Bekerman, Founder
Built and scaled a multi-location dental organization before starting PracticeAlpha. Lived the revenue cycle problems firsthand across multiple offices, multiple payer mixes, and multiple teams all trying to keep billing running on top of everything else.
That's why PracticeAlpha approaches RCM as an operational problem, not just a billing problem. We've sat where you're sitting. We know what these numbers mean for the actual business.
People use these terms interchangeably but they're not the same thing. Understanding the difference helps you figure out what your practice actually needs.
Dental billing is one piece of the revenue cycle. It typically covers claims submission and follow-up. A dental billing service submits your claims, chases unpaid ones, and maybe posts payments. It's the middle section of the revenue cycle.
Dental RCM covers the entire financial workflow. That means insurance verification before the patient arrives, claims submission, AR follow-up, payment posting, denial management, credentialing, patient billing, and reporting. It's end-to-end. Every step is connected and managed as one process.
If your practice has strong verification and posting processes in-house and just needs help submitting and following up on claims, dental billing services might be enough. If your revenue cycle has multiple breakdowns, no consistent reporting, or you don't know your real collection rate, full RCM is the move. Most practices we work with start with billing and end up moving to full RCM once they see the gaps in the rest of their cycle.
It covers every step of the billing process from patient scheduling and insurance verification through claims submission, payment posting, and collections. It's the full financial workflow of a dental practice managed as one connected process.
Dental billing typically refers to claims submission and follow-up. RCM includes billing plus insurance verification, credentialing, payment posting, denial management, reporting, and AR recovery. It's the complete cycle, not just the middle section.
Pricing depends on practice size and services included. Most dental RCM companies charge a percentage of collections which scales with your production. We'll give you a specific number after reviewing your volume during the free assessment.
Yes. Some practices outsource only claims and follow-up while keeping verification and posting in-house. We offer both full RCM and individual services. Most practices start with one or two services and expand over time.
All of them. Dentrix, Eaglesoft, Open Dental, Curve, Denticon. We're software agnostic and work inside whatever system you run. No migration needed.
We track adjusted net collection rate, days in AR, denial rate by payer, aging AR breakdown, and claim volume. Monthly reporting gives you full visibility into every metric so you know exactly where your revenue cycle stands.
Collection rate above 95%, days in AR under 30, and less than 10% of total AR in the 90+ day bucket. If your numbers are outside those ranges, there's recoverable revenue sitting in your cycle.
Free RCM assessment. We pull your numbers, identify the gaps, and show you what's recoverable. 30 minutes. No commitment.