BCBSTX dental plans are administered by Dental Network of America (DNoA), an HCSC company. Electronic claims use payer ID 84980, and DNoA says to send paper claims to the address on the back of the member card. DNoA's line is 800-972-7565.
Last updated November 2026 · Reviewed by the PracticeAlpha billing team · Source: Dental Network of America's provider FAQs and BCBSTX plan documents
Get a free AR analysisAddresses and payer IDs change, so confirm the current details on Blue Cross and Blue Shield of Texas's provider materials before you rely on them.
| Detail | Blue Cross and Blue Shield of Texas dental |
|---|---|
| Administrator | Dental Network of America (DNoA), for BCBS of Illinois, Montana, New Mexico, Oklahoma and Texas |
| Electronic payer ID | 84980 (Medicare Advantage dental uses a separate payer ID; ask your clearinghouse) |
| Paper claims | The address on the back of the member ID card (DNoA) |
| DNoA phone | 800-972-7565 |
| Provider portals | DNoA Connect (dnoaconnect.com); network portal providerdna.com |
| Network | DNoA Preferred Network |
| Attachments | NEA only |
| Appeals (individual plans) | Within 180 days of the denial: Dental Claim Review Section, BCBSTX, P.O. Box 660247, Dallas, TX 75266-0247 |
| Timely filing | Individual policy: written proof of loss within 90 days of service. A provider filing limit is not published |
Enter the date of service to see the filing deadline and how many days are left. DNoA does not publish one provider filing limit; individual policies ask for proof of loss within 90 days.
Limits are the ones Blue Cross and Blue Shield of Texas publishes, as summarized on this page; the patient's own plan documents win if they differ. Corrected claims and appeals have their own deadlines (see below).
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Blue Cross and Blue Shield of Texas credentialing →Dental Network of America administers BCBSTX dental, along with the Illinois, Montana, New Mexico and Oklahoma Blue plans. Send claims electronically with payer ID 84980; attachments go through NEA only. DNoA's own FAQ says to use the claim address on the back of the member ID card for paper claims. Medicare Advantage dental uses a different payer ID, which your clearinghouse can give you.
The Dallas box is shared. Blue Cross and Blue Shield of Illinois and of Texas, both administered by Dental Network of America, use P.O. Box 660247 in Dallas, Texas. The payer ID routes the claim: 84980 for Texas, 00621 for Illinois. A claim with the right box but the wrong payer ID lands in the wrong plan.
DNoA does not publish one provider filing limit. BCBSTX's 2024 individual dental policy asks for written proof of loss within 90 days of the service, so treat 90 days as the safe deadline. Appeals on individual plans are due within 180 days of the denial, to the Dental Claim Review Section, BCBSTX, P.O. Box 660247, Dallas, TX 75266-0247. For provider reconsiderations, call DNoA at 800-972-7565.
Children's Medicaid and CHIP dental in Texas runs through the state's dental maintenance organizations, not through BCBSTX. See our Texas Medicaid dental guide and the DentaQuest, MCNA and UnitedHealthcare comparison. For Delta plans in Texas, see Delta Dental Insurance Company.
Dental Network of America (DNoA), an HCSC company that also administers Illinois, Montana, New Mexico and Oklahoma Blue dental.
84980. Medicare Advantage dental uses a separate payer ID; ask your clearinghouse.
Electronically to payer ID 84980, or on paper to the address on the back of the member ID card, as DNoA instructs.
Dental Network of America: 800-972-7565.
For individual plans, 180 days from the denial, to the Dental Claim Review Section, BCBSTX, P.O. Box 660247, Dallas, TX 75266-0247.