BCBSIL dental is administered by Dental Network of America. Claims use payer ID 00621, and paper claims go to Blue Cross and Blue Shield of Illinois, P.O. Box 660247, Dallas, TX 75266-0247, yes, in Texas. Dental Benefits Customer Service (commercial) is 800-367-6401.
Last updated November 2026 · Reviewed by the PracticeAlpha billing team · Source: BCBSIL provider notices, contact page and plan documents
Get a free AR analysisAddresses and payer IDs change, so confirm the current details on Blue Cross and Blue Shield of Illinois's provider materials before you rely on them.
| Detail | Blue Cross and Blue Shield of Illinois dental |
|---|---|
| Administrator | Dental Network of America (DNoA) |
| Claims mailing address | Blue Cross and Blue Shield of Illinois, P.O. Box 660247, Dallas, TX 75266-0247 |
| Electronic payer ID | 00621 (Medicare Advantage dental uses a separate payer ID; ask your clearinghouse) |
| Dental Benefits Customer Service (commercial) | 800-367-6401, Monday to Friday 8 a.m. to 6 p.m. CT |
| Provider portal and network | DNoA Connect; DNoA Preferred Network |
| Timely filing | Individual policy: claims must be filed within 365 days of the date of service |
| Appeals | Within 180 days of the denial, to P.O. Box 660247, Dallas, TX 75266-0247; decided within 60 days |
Enter the date of service to see the filing deadline and how many days are left.
Limits are the ones Blue Cross and Blue Shield of Illinois publishes, as summarized on this page; the patient's own plan documents win if they differ. Corrected claims and appeals have their own deadlines (see below).
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Blue Cross and Blue Shield of Illinois credentialing →BCBSIL dental is administered by Dental Network of America, which processes claims for several HCSC Blue plans in Dallas. BCBSIL's June 2024 provider notice lists Blue Cross and Blue Shield of Illinois, P.O. Box 660247, Dallas, TX 75266-0247 for dental claims. Electronic claims use payer ID 00621.
The Dallas box is shared. Blue Cross and Blue Shield of Illinois and of Texas, both administered by Dental Network of America, use P.O. Box 660247 in Dallas, Texas. The payer ID routes the claim: 84980 for Texas, 00621 for Illinois. A claim with the right box but the wrong payer ID lands in the wrong plan.
BCBSIL's 2025 individual dental policy says claims must be filed within 365 days of the date of service. Appeals are due within 180 days of the denial, to P.O. Box 660247, Dallas, TX 75266-0247, and BCBSIL decides them within 60 days. Dental Benefits Customer Service for commercial plans is 800-367-6401, weekdays 8 a.m. to 6 p.m. CT.
Medicare Advantage dental uses a separate payer ID, so ask your clearinghouse before sending one. Illinois Medicaid dental is a separate program; see our Illinois Medicaid dental guide, and for Delta plans, Delta Dental of Illinois.
00621. Medicare Advantage dental uses a separate payer ID; ask your clearinghouse.
Blue Cross and Blue Shield of Illinois, P.O. Box 660247, Dallas, TX 75266-0247.
Its dental plans are administered by Dental Network of America, which processes claims for several HCSC Blue plans in Dallas.
Dental Benefits Customer Service (commercial): 800-367-6401, Monday to Friday 8 a.m. to 6 p.m. CT.
BCBSIL's individual dental policy says claims must be filed within 365 days of the date of service.
Within 180 days of the denial, to P.O. Box 660247, Dallas, TX 75266-0247. BCBSIL decides within 60 days.