UMR is UnitedHealthcare's third-party administrator for self-funded employer plans, so the claims address that counts is the one on the member's ID card. Electronic claims use payer ID 39026. The provider line is 877-233-1800.
Last updated November 2026 · Reviewed by the PracticeAlpha billing team · Source: UMR's provider guide and claims submission page
Get a free AR analysisUMR publishes more than one claims box. Its own provider guide says the address on the member's ID card is the one to use.
| Detail | UMR dental |
|---|---|
| Claims address | The address on the member's ID card (UMR's provider guide) |
| Dental box listed by UnitedHealthcare dental | UMR, P.O. Box 30541, Salt Lake City, UT 84130-0541 |
| General UMR claims box | UMR, P.O. Box 211762, Eagan, MN 55121 |
| Electronic payer ID | 39026 (275 attachments enabled) |
| Provider line (IVR) | 877-233-1800 |
| Appeals | UMR Claim Appeals, P.O. Box 30546, Salt Lake City, UT 84130, or online at umr.com |
| Timely filing | Set by the self-funded employer plan and your provider contract |
| Refunds | P.O. Box 8033, Wausau, WI 54402 |
Enter the date of service to see the filing deadline and how many days are left. UMR's filing limit is set by each employer plan and your contract.
Limits are the ones UMR publishes, as summarized on this page; the patient's own plan documents win if they differ. Corrected claims and appeals have their own deadlines (see below).
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Dental credentialing services →UMR administers self-funded plans: the employer pays the claims and sets many of the rules, and UMR processes them. That is why UMR's provider guide says the claims address is on the member's ID card, and why it publishes more than one box elsewhere: P.O. Box 30541 in Salt Lake City on UnitedHealthcare dental's list, and P.O. Box 211762 in Eagan, Minnesota on its general claims page. When they disagree, the card wins.
Some cards show UHSS instead of the UMR logo but still use the UMR claims address. Read the back of the card for the address and the primary network.
UMR's guide says timely filing is determined by the self-funded customer, together with your provider contract's filing provisions. Payment days are set by each employer group too. There is no single UMR number to rely on, so submit electronically under payer ID 39026 as soon as the work is done.
Records requests are denials, not pends. When UMR needs records, it denies the claim. Send the records back with the request letter, to the fax or address on that letter, rather than resubmitting the whole claim.
UMR's guide asks for a resubmission code on electronic corrected claims and highly suggests stamping "corrected claim" on paper ones; it does not publish ADA-form-specific instructions. Predeterminations are recommended where they apply, can be checked and submitted at umr.com, and do not guarantee benefits.
Appeals go to UMR Claim Appeals, P.O. Box 30546, Salt Lake City, UT 84130, or online at umr.com. UMR does not publish one appeal deadline, because the employer plan sets it. See our appeals guide.
The address on the member's ID card. UnitedHealthcare dental lists UMR, P.O. Box 30541, Salt Lake City, UT 84130-0541 for dental, and UMR's general claims page lists P.O. Box 211762, Eagan, MN 55121.
39026.
877-233-1800.
It is set by the self-funded employer plan and your provider contract, not by UMR alone.
UMR Claim Appeals, P.O. Box 30546, Salt Lake City, UT 84130, or online at umr.com.
UMR is UnitedHealthcare's third-party administrator for self-funded employer plans. The employer funds the plan; UMR processes the claims.