Send Liberty Dental claims electronically with payer ID CX083 and you never have to pick an address. On paper, Liberty uses three claims boxes (Santa Ana, Tampa and Las Vegas) depending on the line of business and state. The national provider line is 888-352-7924.
Last updated November 2026 · Reviewed by the PracticeAlpha billing team · Source: Liberty Dental Plan provider reference guides
Get a free AR analysisLiberty's guides do not always agree on addresses. Electronic submission with payer ID CX083 avoids the problem; for paper, use the router below.
| Detail | Liberty Dental |
|---|---|
| Electronic payer ID | CX083 (DentalXchange and Vyne nationally; Availity in Florida; Change Healthcare in New Jersey and New York) |
| Provider phone (national) | 888-352-7924 (TTY 877-855-8039) |
| Santa Ana claims box | P.O. Box 26110, Santa Ana, CA 92799-6110: commercial outside Florida and Nevada, most Medicare, Exchange, California Medicaid |
| Tampa claims box | P.O. Box 15149, Tampa, FL 33684: Florida commercial, Devoted and MMM Medicare, Florida and Oklahoma Medicaid |
| Las Vegas claims box | P.O. Box 401086, Las Vegas, NV 89140: Nevada commercial; Nevada, New Jersey, New York and Texas Medicaid (per the national guide) |
| Florida Medicaid provider phone | 833-276-0851 |
| California provider phone | 800-268-9012 |
| Nevada Medicaid claims phone | 866-609-0418 |
| Provider portal | providerportal.libertydentalplan.com |
| Disputes (national) | Attn: Grievances and Appeals, P.O. Box 26110, Santa Ana, CA 92799-6110; fax 833-250-1814 |
| Timely filing | Varies by plan and state: 180 days for Florida, California, Nevada and New Jersey FamilyCare Medicaid; 120 days for New York Medicaid; 6 months for Mercy Care Arizona |
Enter the date of service to see the filing deadline and how many days are left. Commercial plans follow the provider agreement; Liberty encourages filing within 45 days.
Limits are the ones Liberty Dental publishes, as summarized on this page; the patient's own plan documents win if they differ. Corrected claims and appeals have their own deadlines (see below).
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Dental credentialing services →Liberty's 2026 national guide splits paper claims across three P.O. boxes by line of business and state. The guides for individual programs do not always match it, so the safest route is electronic. If you must mail, use this:
Pick the line of business and the patient's state. The answer follows Liberty's 2026 national routing table; where a plan-specific guide says otherwise, it tells you.
Payer ID CX083 works through DentalXchange and Vyne nationally, with Availity added for Florida and Change Healthcare for New Jersey and New York. Attachments go through NEA FastAttach; contact Liberty for its NEA ID. Claim status, rosters and authorizations are in the Liberty provider portal (providerportal.libertydentalplan.com).
Capitated DHMO plans still need encounters. Liberty requires disclosure of the services you render under capitation, on an ADA form, within the timely filing limit: electronically through CX083 or on paper to the routing-table address. Rosters post monthly in the portal, and capitation is paid within 30 days of the roster.
Liberty does not set one national filing limit. Commercial plans follow the provider agreement, and Liberty encourages claims within 45 days. Medicaid programs are fixed: 180 days from the date of service in Florida, California (including Medi-Cal Dental Managed Care), Nevada (in-state) and New Jersey FamilyCare, 120 days in New York, and 6 months for Mercy Care Arizona. The calculator above covers each.
Corrected claims have their own windows: 365 days from the original under the national guide, 90 days from the date of service in Florida and New York, 180 days in Nevada, 365 in New Jersey. In Nevada, mark the claim Corrected Claim, Resubmission or Reconsideration with the original claim number; fax and email are not accepted, and authorization or medical-necessity denials must go through a dispute instead.
Disputes go to Attn: Grievances and Appeals, P.O. Box 26110, Santa Ana, CA 92799-6110, by fax to 833-250-1814, or by email to GandA@libertydentalplan.com (Nevada disputes go to the Las Vegas box). Deadlines: 365 days in California, 90 calendar days in Florida and New Jersey, 60 days in Nevada, and 65 calendar days from the notice for Medicare. Our appeals guide covers what to include.
In several states Liberty administers dental for a Medicaid managed care plan, with its own guide and phone line: New Jersey FamilyCare plans (Aetna Better Health of New Jersey, Fidelis Care), Florida Medicaid, Nevada Medicaid and Nevada Check Up, and Mercy Care in Arizona. The member card shows the health plan; dental claims still go to Liberty. If a service needs prior authorization and you skip it, the claim is denied and you cannot bill the patient.
For state Medicaid billing rules, see our guides for Florida, Nevada, New York and California.
CX083, for electronic claims through DentalXchange, Vyne and other clearinghouses.
The national provider line is 888-352-7924 (TTY 877-855-8039). Florida Medicaid: 833-276-0851. California: 800-268-9012. Nevada Medicaid claims: 866-609-0418.
It depends on the line of business and state. Liberty's 2026 national guide uses P.O. Box 26110, Santa Ana, CA 92799-6110 for most commercial, Medicare and Exchange claims and California Medicaid; P.O. Box 15149, Tampa, FL 33684 for Florida commercial, Devoted and MMM Medicare and Florida and Oklahoma Medicaid; and P.O. Box 401086, Las Vegas, NV 89140 for Nevada commercial and several Medicaid programs.
It varies: 180 days from the date of service for Florida, California, Nevada and New Jersey FamilyCare Medicaid, 120 days for New York Medicaid, 6 months for Mercy Care Arizona. Commercial plans follow the provider agreement.
Attn: Grievances and Appeals, P.O. Box 26110, Santa Ana, CA 92799-6110; fax 833-250-1814; or GandA@libertydentalplan.com. Nevada disputes go to P.O. Box 401086, Las Vegas, NV 89140.
They need encounter data: an ADA form for every service rendered, within the filing limit, electronically through CX083 or on paper.
Among others, New Jersey FamilyCare plans (Aetna Better Health of New Jersey and Fidelis Care), Florida Medicaid, Nevada Medicaid and Check Up, and Mercy Care in Arizona.