Blue Cross Blue Shield of Michigan dental claims are processed by DentaQuest. Commercial, Medicare Advantage and Medicare Supplement dental claims use payer ID BBMDQ and P.O. Box 49, Detroit, MI 48231. The Blue Dental line is 888-826-8152.
Last updated November 2026 · Reviewed by the PracticeAlpha billing team · Source: BCBSM's dental provider manual and contact sheet
Get a free AR analysisAddresses and payer IDs change, so confirm the current details on Blue Cross Blue Shield of Michigan's provider materials before you rely on them.
| Detail | Blue Cross Blue Shield of Michigan dental |
|---|---|
| Claims processor | DentaQuest (United Concordia is the primary network partner for Blue Dental PPO) |
| Commercial, Medicare Advantage, Medicare Supplement claims | Blue Cross Blue Shield of Michigan, P.O. Box 49, Detroit, MI 48231 |
| Electronic payer ID | BBMDQ (commercial, Medicare Advantage, Medigap) |
| FEP dental claims | Attn: FEP Dept. 0712, P.O. Box 312599, Detroit, MI 48231; payer ID 382069753 through Availity |
| Healthy Kids Dental claims | P.O. Box 491, Milwaukee, WI 53201-0491 |
| Blue Dental phone | 888-826-8152 |
| Medicare Advantage dental phone | 844-876-7917 |
| FEP phone | 800-482-3600 |
| Provider portal | provideraccess.dentaquest.com |
| Timely filing | Commercial: 24 months from the date of service. Medicare: one year. FEP: December 31 of the year after service |
| Appeals | Within 180 days: BCBSM, Attention: Appeals, P.O. Box 49, Detroit, MI 48231 |
Enter the date of service to see the filing deadline and how many days are left.
Limits are the ones Blue Cross Blue Shield of Michigan publishes, as summarized on this page; the patient's own plan documents win if they differ. Corrected claims and appeals have their own deadlines (see below).
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Blue Cross Blue Shield of Michigan credentialing →BCBSM's dental provider manual names DentaQuest as the claims processor and United Concordia as the main network partner for Blue Dental PPO. Commercial, Medicare Advantage and Medicare Supplement dental claims go under payer ID BBMDQ, or on paper to P.O. Box 49, Detroit, MI 48231. Provider tools are in the DentaQuest portal (provideraccess.dentaquest.com).
Use the 9-digit enrollee ID for eligibility, not the three-character prefix. The prefix is how Blue medical claims route between plans; BCBSM dental eligibility looks the member up by the enrollee ID.
Federal Employee Program dental claims go to Attn: FEP Dept. 0712, P.O. Box 312599, Detroit, MI 48231, with payer ID 382069753 through Availity; the FEP line is 800-482-3600. FEP claims are due by December 31 of the year after the service.
Healthy Kids Dental, Michigan's Medicaid dental program, is run through DentaQuest with its own box: P.O. Box 491, Milwaukee, WI 53201-0491. See our Michigan Medicaid dental guide.
BCBSM gives commercial dental claims 24 months from the date of service, longer than most carriers, while Medicare dental claims have a one-year limit. The calculator above covers each plan type. Appeals are due within 180 days, to BCBSM, Attention: Appeals, P.O. Box 49, Detroit, MI 48231.
Accidental dental injuries are billed differently, as medical claims on the CMS-1500 under BCBSM's medical rules, so check the manual before sending one as a dental claim. Michigan's Delta company is separate; see Delta Dental of Michigan.
DentaQuest, according to BCBSM's dental provider manual. United Concordia is the primary network partner for Blue Dental PPO.
BBMDQ for commercial, Medicare Advantage and Medigap dental. FEP dental uses 382069753 through Availity.
P.O. Box 49, Detroit, MI 48231 for commercial, Medicare Advantage and Medicare Supplement. FEP: Attn: FEP Dept. 0712, P.O. Box 312599, Detroit, MI 48231. Healthy Kids Dental: P.O. Box 491, Milwaukee, WI 53201-0491.
Blue Dental: 888-826-8152. Medicare Advantage dental: 844-876-7917. FEP: 800-482-3600.
Commercial plans: 24 months from the date of service. Medicare: one year. FEP: by December 31 of the year after service.
Within 180 days, to BCBSM, Attention: Appeals, P.O. Box 49, Detroit, MI 48231.