Anthem dental claims route by state and group, not one national office (Anthem is the Blue Cross plan in 14 states, now under Elevance Health). Anthem's 2026 manual sends Prime and Complete plan claims to Anthem Dental Claims, P.O. Box 1115, Minneapolis, MN 55440-1115 and other Anthem PPO claims to Anthem Dental, P.O. Box 659444, San Antonio, TX 78265, but the address varies by group, so always confirm it on the back of the member's ID card. Electronic submission is faster. Here is the full reference.
Last updated October 2026 · Reviewed by the PracticeAlpha billing team · Source: Anthem dental provider materials
Get a free AR analysisAddresses and payer IDs change, so confirm the current details on Anthem's provider materials before you rely on them.
| Detail | Anthem dental |
|---|---|
| Claims mailing address | Prime and Complete: P.O. Box 1115, Minneapolis, MN 55440-1115 (Indiana: P.O. Box 188, Minneapolis, MN 55440-0188); other Anthem PPO: P.O. Box 659444, San Antonio, TX 78265. Confirm on the member's ID card |
| Electronic submission | Via your clearinghouse; Anthem says dental payer IDs are available from your clearinghouse |
| Provider portal | Availity Essentials (availity.com) and the Anthem provider site |
| Parent / footprint | Elevance Health; Anthem is the Blue plan in 14 states (incl. CA, GA, OH, NY, VA, IN) |
| Key rule | The dental claims address and payer ID depend on the patient's state plan, always check the ID card |
| Timely filing | 12 months, unless the plan's contract states otherwise |
| DHMO encounters | Anthem Dental Care Management, P.O. Box 852, Minneapolis, MN 55440-0852 (write "Encounter" on the form) |
| Appeals | Prime and Complete: Attn: Dental Claims Appeals & Grievances, P.O. Box 1122, Minneapolis, MN 55440-1122; other plans: the address on the EOB |
| Dental network services | 1-866-947-9398 |
Enter the date of service to see the filing deadline and how many days are left.
Limits are the ones Anthem publishes, as summarized on this page; the patient's own plan documents win if they differ. Corrected claims and appeals have their own deadlines (see below).
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Get a free AR analysisWe handle Anthem provider credentialing and enrollment for dental practices and new associates, from the application to the effective date, so claims stop coming back out of network.
Anthem credentialing →Confirm the Anthem dental claims address on the member's ID card before you file. Because Anthem operates as the Blue Cross plan across 14 states under Elevance Health, the exact claims address and payer ID depend on the patient's state plan and group. Anthem's manual routes Prime and Complete claims to P.O. Box 1115, Minneapolis, MN 55440-1115 (Indiana: P.O. Box 188, Minneapolis, MN 55440-0188) and other PPO claims to P.O. Box 659444, San Antonio, TX 78265, but the card is the authority. Submit electronically through your clearinghouse for the fastest payment.
Federal Employee Program dental claims are processed by FEP, not Anthem, so they follow their own routing. Verify the patient's exact plan and remaining benefit before the visit so the claim goes to the right place the first time.
Anthem dental varying by state and group across your patients? We confirm the right address and payer ID per plan, verify before the visit, submit clean, and work every denial. See what your Anthem AR is leaking.
Get a free AR analysisAnthem routes dental claims by product, not just by state. Anthem's 2026 dental manuals give these addresses:
| Product | Where claims go |
|---|---|
| Prime and Complete plans (all manual states except Indiana) | Anthem Dental Claims, P.O. Box 1115, Minneapolis, MN 55440-1115 |
| Prime and Complete plans, Indiana | Anthem Dental Claims, P.O. Box 188, Minneapolis, MN 55440-0188 |
| Other Anthem PPO plans | Anthem Dental, P.O. Box 659444, San Antonio, TX 78265 |
| Anthem Dental Care (DHMO) encounters | Anthem Dental Care Management, P.O. Box 852, Minneapolis, MN 55440-0852, marked "Encounter" |
| California Dental Net HMO encounters | Anthem Blue Cross, P.O. Box 659451, San Antonio, TX 78265 |
| Federal Employee Program (FEP) | Processed by FEP, not Anthem |
The address on the back of the member's ID card is still the final word, because it can vary by group. For phone help, other Anthem PPO plans list 1-800-627-0004, California Prime and Complete plans list 1-877-567-1804, and Prime and Complete lines vary by state.
Anthem's claims submission guide sets a 12-month claims filing limit, unless the plan's contract states otherwise.
To fix an electronic claim, mark it as a replacement when you are adding services, changing procedure codes, or correcting dates of service. Use a void instead when you need to change the payer ID, subscriber, or billing provider. If a new claim follows a void, send the void first and wait a few days. Exact duplicates are rejected automatically.
To request a pretreatment estimate, submit a paper or electronic claim with the dates of service left off.
Anthem says most claims do not need x-rays or attachments, and it will request them when it does. When you send them, use NEA, mail with a cover sheet, or Availity, and make sure the attachment number matches between the claim and the cover sheet. Radiographs must be pre-treatment, taken within 12 months, show an acquisition date, and cannot be faxed. Periodontal charting must be six-point and dated within 12 months.
Anthem's multi-state manual gives 180 days from the claim denial to appeal; its California manual gives 365 days. Send the appeal to the address shown on the EOB. For Prime and Complete plans that is Anthem, Attn: Dental Claims Appeals & Grievances, P.O. Box 1122, Minneapolis, MN 55440-1122. Anthem's manuals list different boxes for other PPO appeals, which is another reason to use the EOB.
The appeal must include the patient's name, ID, group, claim number, and the dentist's name. Without new information, the original denial will stand. For Prime and Complete plans, Anthem acknowledges appeals within 3 days and decides within 30.
For what makes an appeal succeed, see our dental appeals guide.
Anthem's manual sends Prime and Complete plan claims to Anthem Dental Claims, P.O. Box 1115, Minneapolis, MN 55440-1115 (Indiana: P.O. Box 188, Minneapolis, MN 55440-0188) and other Anthem PPO claims to Anthem Dental, P.O. Box 659444, San Antonio, TX 78265. The address varies by group, so confirm it on the back of the member's ID card.
Elevance Health is the parent company; Anthem is the Blue Cross brand it operates in 14 states. Dental claims still route as Anthem, by the patient's state plan.
Through your clearinghouse. Anthem says its dental payer IDs are available from your clearinghouse. Availity is Anthem's portal for eligibility, attachments, and claim follow-up.
Because Anthem is the Blue plan in 14 different states under Elevance, and dental claims route by the patient's state plan and group. The member's ID card always shows the correct current address.
Anthem's claims submission guide sets a 12-month claims filing limit, unless the plan's contract states otherwise.
Appeal within 180 days of the denial (365 days under Anthem's California manual), to the address on the EOB. Include the patient's name, ID, group, claim number, and dentist's name, plus new information, since without it the denial stands.
Anthem Dental Care network encounters go to Anthem Dental Care Management, P.O. Box 852, Minneapolis, MN 55440-0852, with "Encounter" written on the form. California Dental Net HMO encounters go to Anthem Blue Cross, P.O. Box 659451, San Antonio, TX 78265.