Aflac has two separate dental products and they do not share a claims address or payer ID. Aflac Dental (individual supplemental) uses payer ID 58066 and Columbus, Georgia. Aflac Network Dental uses payer ID AFLAC and Milwaukee, Wisconsin. The ID card tells you which one the patient has.
Last updated November 2026 · Reviewed by the PracticeAlpha billing team · Source: Aflac dental provider page and claim submission guides
Get a free AR analysisPick the row for the patient's product. Sending an Aflac Network Dental claim to the Columbus address, or the reverse, is the most common Aflac mistake.
| Detail | Aflac dental |
|---|---|
| Aflac Dental: paper claims | Aflac Worldwide Headquarters, Attention: Claims Department, 1932 Wynnton Road, Columbus, GA 31999-7251 |
| Aflac Dental: payer ID | 58066 (New York: 52080) |
| Aflac Dental: phone | 800-992-3522 (1-800-99-AFLAC) |
| Aflac Network Dental: paper claims | Aflac Claims, P.O. Box 2015, Milwaukee, WI 53201 |
| Aflac Network Dental: payer ID | AFLAC |
| Aflac Network Dental: customer care phone | 855-819-1873 |
| Network Dental: corrected claims (reprocessing) | Aflac Claims Reprocessing, P.O. Box 1155, Milwaukee, WI 53201 |
| Network Dental: appeals | Aflac Appeals, P.O. Box 1246, Milwaukee, WI 53201 |
| Network Dental: predeterminations | Aflac Predeterminations, P.O. Box 2015, Milwaukee, WI 53201 |
| Timely filing | Not published by Aflac for either product |
Enter the date of service to see the filing deadline and how many days are left. Aflac does not publish a dental filing limit.
Limits are the ones Aflac publishes, as summarized on this page; the patient's own plan documents win if they differ. Corrected claims and appeals have their own deadlines (see below).
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Get a free AR analysisWe handle payer credentialing and enrollment for dental practices and new associates, from the application to the effective date, so claims stop coming back out of network.
Dental credentialing services →Aflac Dental pays a flat benefit amount per procedure, whatever the dentist charges and whatever other coverage the patient has. Aflac says there are no network requirements, no precertification, and no coordination of benefits. Paper claims go to Aflac Worldwide Headquarters, Attention: Claims Department, 1932 Wynnton Road, Columbus, GA 31999-7251, and electronic claims use payer ID 58066 (52080 for New York policies).
The check goes to the policyholder unless the policyholder assigns benefits to the dentist. If benefits are assigned and the office files, Aflac pays the office, and any amount above the charge goes to the patient. Aflac cannot pay from a treatment plan: the claim needs procedure codes, the date of service, charges, and the tooth surfaces for fillings.
Aflac Network Dental plans are administered by Aflac Benefits Solutions (formerly Argus Dental and Vision) with SKYGEN. Group plans are offered by Continental American Insurance Company. Claims go to Aflac Claims, P.O. Box 2015, Milwaukee, WI 53201, with payer ID AFLAC. Corrected claims, predeterminations, appeals and member-paid claims each have their own box, listed above.
Aflac's guide requires the 2019 or newer ADA claim form. To send a claim that pays the member instead of the office, leave box 37 blank on paper, or assign benefits to the member when filing electronically. Provider tools are in the SKYGEN Dental Hub, and customer care is 855-819-1873.
Aflac's network access plan filings name DenteMax and NovaNet (the Connection Dental network), with Aflac Benefits Solutions administering the network provisions. Aflac moved its dental and vision provider directory to SKYGEN on October 1, 2024, after announcing the partnership in July 2024. The network on the card decides the fee schedule; the claim still goes to Aflac.
Aflac is often secondary to the patient's main plan. See our guides to secondary dental insurance and coordination of benefits.
It depends on the product. Aflac Dental (individual supplemental) uses payer ID 58066, or 52080 for New York. Aflac Network Dental uses payer ID AFLAC.
Aflac Dental: Aflac Worldwide Headquarters, Attention: Claims Department, 1932 Wynnton Road, Columbus, GA 31999-7251. Aflac Network Dental: Aflac Claims, P.O. Box 2015, Milwaukee, WI 53201.
Aflac Dental: 800-992-3522 (1-800-99-AFLAC). Aflac Network Dental customer care: 855-819-1873.
Aflac Dental pays the policyholder unless the policyholder assigns benefits to the dentist. Aflac Network Dental pays the office unless the claim is sent as member-paid.
Aflac Dental does not. It pays its set benefit amount regardless of other coverage.
Aflac Appeals, P.O. Box 1246, Milwaukee, WI 53201.
For Aflac Network Dental, the 2019 or newer ADA claim form.