Hawaii Dental Service (HDS) is the Delta Dental member company for Hawaii. Claims use payer ID 99010 (Medicaid: HDSMH), or mail to Hawaii Dental Service, 900 Fort Street Mall, Suite 1900, Honolulu, HI 96813-3705. Professional Relations is 808-529-9222.
Last updated November 2026 · Reviewed by the PracticeAlpha billing team · Source: Hawaii Dental Service claims information
Get a free AR analysisAddresses and payer IDs change, so confirm the current details on Hawaii Dental Service's provider materials before you rely on them.
| Detail | Hawaii Dental Service |
|---|---|
| Claims mailing address | Hawaii Dental Service, 900 Fort Street Mall, Suite 1900, Honolulu, HI 96813-3705 (as listed on HDS's own claims page) |
| Electronic payer ID | 99010; HDS Medicaid: HDSMH |
| Professional Relations phone | 808-529-9222 or 844-379-4324 |
| Customer Service phone | 808-529-9248 or 844-379-4325 |
| Appeals | In writing within 90 days of the Remittance Advice |
| Timely filing | Not published on HDS's claims pages; check the plan |
Enter the date of service to see the filing deadline and how many days are left. HDS does not publish one filing limit on its claims pages.
Limits are the ones Hawaii Dental Service publishes, as summarized on this page; the patient's own plan documents win if they differ. Corrected claims and appeals have their own deadlines (see below).
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Get a free AR analysisWe handle payer credentialing and enrollment for dental practices and new associates, from the application to the effective date, so claims stop coming back out of network.
Dental credentialing services →Use payer ID 99010 for HDS plans and HDSMH for HDS Medicaid. Paper claims go to Hawaii Dental Service, 900 Fort Street Mall, Suite 1900, Honolulu, HI 96813-3705. Delta Dental's national contact directory lists a different street address (700 Bishop Street, Suite 700), so we follow HDS's own claims page.
Appeals must be in writing within 90 days of the Remittance Advice. Professional Relations (808-529-9222, or 844-379-4324 toll free) handles dentist questions; Customer Service is 808-529-9248.
Delta Dental's rule is that a claim goes to the Delta company that provides the patient's coverage, not to the Delta company where your office is. Read the company name on the ID card, or look the patient up under My Patients in the National Dentist Dashboard. Participation with your own Delta company is honored nationally.
A Hawaii patient covered through an employer on the mainland may carry another Delta company's card. The Delta Dental claims guide lists every company.
Yes. Hawaii Dental Service is the Delta Dental member company for Hawaii.
99010. HDS Medicaid uses HDSMH.
Hawaii Dental Service, 900 Fort Street Mall, Suite 1900, Honolulu, HI 96813-3705, according to HDS's claims page.
Professional Relations: 808-529-9222 or 844-379-4324.
90 days from the Remittance Advice, in writing.