Delta Dental of West Virginia claims: address, payer ID and phone

Send Delta Dental of West Virginia claims electronically with payer ID 31096, or mail group plan claims to Delta Dental of West Virginia, P.O. Box 2105, Mechanicsburg, PA 17055-6999. For claims questions, Delta Dental lists 800-932-0783. Remember the Delta rule: bill the company on the patient's card, not the one in your state.

Payer ID 31096Claims address

Last updated November 2026 · Reviewed by the PracticeAlpha billing team · Source: Delta Dental's national claims lookup

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Delta Dental of West Virginia claims quick reference

From Delta Dental's national claims lookup. Confirm on the patient's card that the plan is with Delta Dental of West Virginia before you submit.

DetailDelta Dental of West Virginia
Claims mailing address (group plans)Delta Dental of West Virginia, P.O. Box 2105, Mechanicsburg, PA 17055-6999
Electronic payer ID31096
Phone for claims questions800-932-0783
Which Delta company to billThe Delta company that insures the patient, shown on the ID card, not the Delta company in your state
Timely filingSet by the patient's plan; check the plan details in the Delta portal
Shares this claims address withDelta Dental of Delaware, Delta Dental of New York, Delta Dental of Pennsylvania and Delta Dental of the District of Columbia

Delta Dental of West Virginia timely filing calculator

Enter the date of service to see the filing deadline and how many days are left. Delta Dental of West Virginia does not publish one limit for every plan.

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Limits are the ones Delta Dental of West Virginia publishes, as summarized on this page; the patient's own plan documents win if they differ. Corrected claims and appeals have their own deadlines (see below).

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How to submit Delta Dental of West Virginia claims

Send Delta Dental of West Virginia claims electronically with payer ID 31096. Paper claims for group plans go to Delta Dental of West Virginia, P.O. Box 2105, Mechanicsburg, PA 17055-6999. The phone number Delta Dental lists for Delta Dental of West Virginia claims questions is 800-932-0783.

Bill the patient's Delta company, not the one in your state

Delta Dental's rule is that a claim goes to the Delta company that provides the patient's coverage, not to the Delta company where your office is. A patient who works for a company headquartered elsewhere can carry a Delta Dental of West Virginia card while living in another state, and the reverse is just as common. Read the company name on the ID card, or look the patient up under My Patients in the National Dentist Dashboard, before you submit.

Your participation is honored nationally: if you are a Delta Dental PPO or Premier dentist with your own state's Delta company, you are treated as in network for Delta Dental of West Virginia patients too, at the applicable fee schedule.

Why Delta Dental of West Virginia claims go to Pennsylvania

Delta Dental of West Virginia claims are mailed to Mechanicsburg, PA, not to an address in West Virginia. That is normal inside the Delta Dental system, where several member companies share claims processing. The same P.O. box is used by Delta Dental of Delaware, Delta Dental of New York, Delta Dental of Pennsylvania and Delta Dental of the District of Columbia, so a claim mailed there still needs the right company name and payer ID to land with Delta Dental of West Virginia. Sending a claim to an in-state Delta office instead of the processing address only slows it down.

Avoid the common Delta denials

Most Delta Dental claims that come back unpaid were sent to the wrong member company, sent under the wrong payer ID, or hit a frequency limit nobody checked. Verify the company, plan type (PPO, Premier, DHMO or individual) and frequencies before the visit. The Delta Dental claims guide covers national rules, and our verification service does this for every patient.

Delta Dental of West Virginia claims FAQ

What is the Delta Dental of West Virginia payer ID?

Delta Dental lists payer ID 31096 for Delta Dental of West Virginia group plans.

What is the Delta Dental of West Virginia claims mailing address?

Delta Dental of West Virginia, P.O. Box 2105, Mechanicsburg, PA 17055-6999.

What is the Delta Dental of West Virginia phone number for claims?

Delta Dental lists 800-932-0783 for Delta Dental of West Virginia claims questions.

Do I send claims to Delta Dental of West Virginia or to my own state's Delta Dental?

To the Delta company that insures the patient. If the card says Delta Dental of West Virginia, file with Delta Dental of West Virginia wherever your office is.

Why is the Delta Dental of West Virginia claims address in Pennsylvania?

Delta Dental member companies share claims processing. Delta Dental of West Virginia claims go to Mechanicsburg, PA, the same address used by Delta Dental of Delaware, Delta Dental of New York, Delta Dental of Pennsylvania and Delta Dental of the District of Columbia.

What is the timely filing limit for Delta Dental of West Virginia claims?

It is set by the patient's Delta Dental of West Virginia plan. Check the plan details in the Delta portal and file as soon as possible.

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