Delta Dental of Tennessee claims: address, payer ID and phone

Send Delta Dental of Tennessee claims electronically with payer ID CDTN1, or mail group plan claims to Delta Dental of Tennessee, P.O. Box 24810, Nashville, TN 37202. For claims questions, Delta Dental lists 800-223-3104. Remember the Delta rule: bill the company on the patient's card, not the one in your state.

Payer ID CDTN1Claims address

Last updated November 2026 · Reviewed by the PracticeAlpha billing team · Source: Delta Dental's national claims lookup

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Delta Dental of Tennessee claims quick reference

From Delta Dental's national claims lookup. Confirm on the patient's card that the plan is with Delta Dental of Tennessee before you submit.

DetailDelta Dental of Tennessee
Claims mailing address (group plans)Delta Dental of Tennessee, P.O. Box 24810, Nashville, TN 37202
Electronic payer IDCDTN1
Phone for claims questions800-223-3104
Which Delta company to billThe Delta company that insures the patient, shown on the ID card, not the Delta company in your state
Timely filingSet by the patient's plan; check the plan details in the Delta portal

Delta Dental of Tennessee timely filing calculator

Enter the date of service to see the filing deadline and how many days are left. Delta Dental of Tennessee does not publish one limit for every plan.

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What to do
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Limits are the ones Delta Dental of Tennessee publishes, as summarized on this page; the patient's own plan documents win if they differ. Corrected claims and appeals have their own deadlines (see below).

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How to submit Delta Dental of Tennessee claims

Send Delta Dental of Tennessee claims electronically with payer ID CDTN1. Paper claims for group plans go to Delta Dental of Tennessee, P.O. Box 24810, Nashville, TN 37202. The phone number Delta Dental lists for Delta Dental of Tennessee claims questions is 800-223-3104.

Bill the patient's Delta company, not the one in your state

Delta Dental's rule is that a claim goes to the Delta company that provides the patient's coverage, not to the Delta company where your office is. A patient who works for a company headquartered elsewhere can carry a Delta Dental of Tennessee card while living in another state, and the reverse is just as common. Read the company name on the ID card, or look the patient up under My Patients in the National Dentist Dashboard, before you submit.

Your participation is honored nationally: if you are a Delta Dental PPO or Premier dentist with your own state's Delta company, you are treated as in network for Delta Dental of Tennessee patients too, at the applicable fee schedule.

Delta Dental of Tennessee specifics

Delta Dental of Tennessee prefers claims through its Dental Office Toolkit (DOT). By its own count its Premier network has more than 2,800 dentists at 2,132 Tennessee locations, and its PPO network more than 2,200 dentists at 1,767 locations. Its customer service line is 800-223-3104.

Delta Dental of Tennessee is separate from TennCare dental. TennCare's dental benefits manager has been Renaissance since November 1, 2025. See our Tennessee dental billing guide.

Avoid the common Delta denials

Most Delta Dental claims that come back unpaid were sent to the wrong member company, sent under the wrong payer ID, or hit a frequency limit nobody checked. Verify the company, plan type (PPO, Premier, DHMO or individual) and frequencies before the visit. The Delta Dental claims guide covers national rules, and our verification service does this for every patient.

Delta Dental of Tennessee claims FAQ

What is the Delta Dental of Tennessee payer ID?

Delta Dental lists payer ID CDTN1 for Delta Dental of Tennessee group plans.

What is the Delta Dental of Tennessee claims mailing address?

Delta Dental of Tennessee, P.O. Box 24810, Nashville, TN 37202.

What is the Delta Dental of Tennessee phone number for claims?

Delta Dental lists 800-223-3104 for Delta Dental of Tennessee claims questions.

Do I send claims to Delta Dental of Tennessee or to my own state's Delta Dental?

To the Delta company that insures the patient. If the card says Delta Dental of Tennessee, file with Delta Dental of Tennessee wherever your office is.

Where does Delta Dental of Tennessee process claims?

In Nashville, TN.

What is the timely filing limit for Delta Dental of Tennessee claims?

It is set by the patient's Delta Dental of Tennessee plan. Check the plan details in the Delta portal and file as soon as possible.

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