Delta Dental of Kentucky claims: address, payer ID and phone

Send Delta Dental of Kentucky claims electronically with payer ID CDKY1, or mail group plan claims to Delta Dental of Kentucky, P.O. Box 242810, Louisville, KY 40224-2810. For claims questions, Delta Dental lists 800-955-2030. Remember the Delta rule: bill the company on the patient's card, not the one in your state.

Payer ID CDKY1Claims address

Last updated November 2026 · Reviewed by the PracticeAlpha billing team · Source: Delta Dental's national claims lookup

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Delta Dental of Kentucky claims quick reference

From Delta Dental's national claims lookup. Confirm on the patient's card that the plan is with Delta Dental of Kentucky before you submit.

DetailDelta Dental of Kentucky
Claims mailing address (group plans)Delta Dental of Kentucky, P.O. Box 242810, Louisville, KY 40224-2810
Electronic payer IDCDKY1
Phone for claims questions800-955-2030
Which Delta company to billThe Delta company that insures the patient, shown on the ID card, not the Delta company in your state
Timely filingSet by the patient's plan; check the plan details in the Delta portal

Delta Dental of Kentucky timely filing calculator

Enter the date of service to see the filing deadline and how many days are left. Delta Dental of Kentucky does not publish one limit for every plan.

Filing deadline
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Days left
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What to do
Enter a date

Limits are the ones Delta Dental of Kentucky publishes, as summarized on this page; the patient's own plan documents win if they differ. Corrected claims and appeals have their own deadlines (see below).

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How to submit Delta Dental of Kentucky claims

Send Delta Dental of Kentucky claims electronically with payer ID CDKY1. Paper claims for group plans go to Delta Dental of Kentucky, P.O. Box 242810, Louisville, KY 40224-2810. The phone number Delta Dental lists for Delta Dental of Kentucky claims questions is 800-955-2030.

Bill the patient's Delta company, not the one in your state

Delta Dental's rule is that a claim goes to the Delta company that provides the patient's coverage, not to the Delta company where your office is. A patient who works for a company headquartered elsewhere can carry a Delta Dental of Kentucky card while living in another state, and the reverse is just as common. Read the company name on the ID card, or look the patient up under My Patients in the National Dentist Dashboard, before you submit.

Your participation is honored nationally: if you are a Delta Dental PPO or Premier dentist with your own state's Delta company, you are treated as in network for Delta Dental of Kentucky patients too, at the applicable fee schedule.

Avoid the common Delta denials

Most Delta Dental claims that come back unpaid were sent to the wrong member company, sent under the wrong payer ID, or hit a frequency limit nobody checked. Verify the company, plan type (PPO, Premier, DHMO or individual) and frequencies before the visit. The Delta Dental claims guide covers national rules, and our verification service does this for every patient.

Delta Dental of Kentucky claims FAQ

What is the Delta Dental of Kentucky payer ID?

Delta Dental lists payer ID CDKY1 for Delta Dental of Kentucky group plans.

What is the Delta Dental of Kentucky claims mailing address?

Delta Dental of Kentucky, P.O. Box 242810, Louisville, KY 40224-2810.

What is the Delta Dental of Kentucky phone number for claims?

Delta Dental lists 800-955-2030 for Delta Dental of Kentucky claims questions.

Do I send claims to Delta Dental of Kentucky or to my own state's Delta Dental?

To the Delta company that insures the patient. If the card says Delta Dental of Kentucky, file with Delta Dental of Kentucky wherever your office is.

Where does Delta Dental of Kentucky process claims?

In Louisville, KY.

What is the timely filing limit for Delta Dental of Kentucky claims?

It is set by the patient's Delta Dental of Kentucky plan. Check the plan details in the Delta portal and file as soon as possible.

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