Delta Dental of Kansas claims: address, payer ID and phone

Send Delta Dental of Kansas claims electronically with payer ID E3960, or mail group plan claims to Delta Dental of Kansas, P.O. Box 70201, London, KY 40742. For claims questions, Delta Dental lists 800-234-3375. Remember the Delta rule: bill the company on the patient's card, not the one in your state.

Payer ID E3960Claims address

Last updated November 2026 · Reviewed by the PracticeAlpha billing team · Source: Delta Dental's national claims lookup

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Delta Dental of Kansas claims quick reference

From Delta Dental's national claims lookup. Confirm on the patient's card that the plan is with Delta Dental of Kansas before you submit.

DetailDelta Dental of Kansas
Claims mailing address (group plans)Delta Dental of Kansas, P.O. Box 70201, London, KY 40742
Electronic payer IDE3960
Phone for claims questions800-234-3375
Which Delta company to billThe Delta company that insures the patient, shown on the ID card, not the Delta company in your state
Timely filingSet by the patient's plan; check the plan details in the Delta portal

Delta Dental of Kansas timely filing calculator

Enter the date of service to see the filing deadline and how many days are left. Delta Dental of Kansas does not publish one limit for every plan.

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What to do
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Limits are the ones Delta Dental of Kansas publishes, as summarized on this page; the patient's own plan documents win if they differ. Corrected claims and appeals have their own deadlines (see below).

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How to submit Delta Dental of Kansas claims

Send Delta Dental of Kansas claims electronically with payer ID E3960. Paper claims for group plans go to Delta Dental of Kansas, P.O. Box 70201, London, KY 40742. The phone number Delta Dental lists for Delta Dental of Kansas claims questions is 800-234-3375.

Bill the patient's Delta company, not the one in your state

Delta Dental's rule is that a claim goes to the Delta company that provides the patient's coverage, not to the Delta company where your office is. A patient who works for a company headquartered elsewhere can carry a Delta Dental of Kansas card while living in another state, and the reverse is just as common. Read the company name on the ID card, or look the patient up under My Patients in the National Dentist Dashboard, before you submit.

Your participation is honored nationally: if you are a Delta Dental PPO or Premier dentist with your own state's Delta company, you are treated as in network for Delta Dental of Kansas patients too, at the applicable fee schedule.

Why Delta Dental of Kansas claims go to Kentucky

Delta Dental of Kansas claims are mailed to London, KY, not to an address in Kansas. That is normal inside the Delta Dental system, where several member companies share claims processing. Sending a claim to an in-state Delta office instead of the processing address only slows it down.

Avoid the common Delta denials

Most Delta Dental claims that come back unpaid were sent to the wrong member company, sent under the wrong payer ID, or hit a frequency limit nobody checked. Verify the company, plan type (PPO, Premier, DHMO or individual) and frequencies before the visit. The Delta Dental claims guide covers national rules, and our verification service does this for every patient.

Delta Dental of Kansas claims FAQ

What is the Delta Dental of Kansas payer ID?

Delta Dental lists payer ID E3960 for Delta Dental of Kansas group plans.

What is the Delta Dental of Kansas claims mailing address?

Delta Dental of Kansas, P.O. Box 70201, London, KY 40742.

What is the Delta Dental of Kansas phone number for claims?

Delta Dental lists 800-234-3375 for Delta Dental of Kansas claims questions.

Do I send claims to Delta Dental of Kansas or to my own state's Delta Dental?

To the Delta company that insures the patient. If the card says Delta Dental of Kansas, file with Delta Dental of Kansas wherever your office is.

Why is the Delta Dental of Kansas claims address in Kentucky?

Delta Dental member companies share claims processing. Delta Dental of Kansas claims go to London, KY.

What is the timely filing limit for Delta Dental of Kansas claims?

It is set by the patient's Delta Dental of Kansas plan. Check the plan details in the Delta portal and file as soon as possible.

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