Delta Dental of California claims: address, payer ID and phone

Send Delta Dental of California claims electronically with payer ID 77777, or mail group plan claims to Delta Dental of California, P.O. Box 997330, Sacramento, CA 95899-7330. For claims questions, Delta Dental lists 888-335-8227. Remember the Delta rule: bill the company on the patient's card, not the one in your state.

Payer ID 77777Claims address

Last updated November 2026 · Reviewed by the PracticeAlpha billing team · Source: Delta Dental's national claims lookup

Get a free AR analysis

Delta Dental of California claims quick reference

From Delta Dental's national claims lookup. Confirm on the patient's card that the plan is with Delta Dental of California before you submit.

DetailDelta Dental of California
Claims mailing address (group plans)Delta Dental of California, P.O. Box 997330, Sacramento, CA 95899-7330
Electronic payer ID77777
Phone for claims questions888-335-8227
Which Delta company to billThe Delta company that insures the patient, shown on the ID card, not the Delta company in your state
Timely filingDelta Dental of California commercial plans: claims received more than 12 months after treatment may not be paid, and the late amount cannot be charged to the patient. Some programs are shorter (Texas CHIP: 90 days). Federal programs: within 12 months following the month of service. DeltaCare USA encounter data: within 30 days.

Delta Dental of California timely filing calculator

Enter the date of service to see the filing deadline and how many days are left.

Filing deadline
-
Days left
-
What to do
Enter a date

Limits are the ones Delta Dental of California publishes, as summarized on this page; the patient's own plan documents win if they differ. Corrected claims and appeals have their own deadlines (see below).

Have claims close to the limit? Free AR analysis

Delta Dental of California claim still unpaid after 60 days?

Send us your aging list. We will tell you which Delta Dental of California claims are still recoverable, what is holding each one up, and what a fix is worth. Free, no obligation.

Get a free AR analysis

Not in network with Delta Dental of California yet?

We handle Delta Dental of California provider credentialing and enrollment for dental practices and new associates, from the application to the effective date, so claims stop coming back out of network.

Delta Dental of California credentialing →

How to submit Delta Dental of California claims

Send Delta Dental of California claims electronically with payer ID 77777. Paper claims for group plans go to Delta Dental of California, P.O. Box 997330, Sacramento, CA 95899-7330. The phone number Delta Dental lists for Delta Dental of California claims questions is 888-335-8227.

Bill the patient's Delta company, not the one in your state

Delta Dental's rule is that a claim goes to the Delta company that provides the patient's coverage, not to the Delta company where your office is. A patient who works for a company headquartered elsewhere can carry a Delta Dental of California card while living in another state, and the reverse is just as common. Read the company name on the ID card, or look the patient up under My Patients in the National Dentist Dashboard, before you submit.

Your participation is honored nationally: if you are a Delta Dental PPO or Premier dentist with your own state's Delta company, you are treated as in network for Delta Dental of California patients too, at the applicable fee schedule.

Delta Dental of California rules worth knowing

Federal programs and AARP plans are processed by Delta Dental of California, wherever the patient lives. DeltaCare USA is a capitated DHMO: encounters are required within 30 days, and you select Delta Dental Insurance Company as the payer for those claims.

Adjustments go through Provider Tools under My claims, Claim adjustment, within 21 days, or on the paper Provider Inquiry Form. Resubmissions and disputes go to P.O. Box 997330, Sacramento, CA 95899-7330, and disputes are taken only after an adjustment was attempted. Delta Dental of California aims to resolve them in writing within 45 working days.

Attachments: up to 5 files per claim, 5 MB in total, as PDF, JPG, GIF or TIF. Requests for records are due within 7 calendar days. Delta Dental of California and its affiliates make electronic payment the standard from January 1, 2027.

PPO versus Premier: PPO dentists are paid PPO fees. Premier dentists are paid Premier or PPO fees under a PPO plan, and cannot charge PPO members more than the PPO fee.

Avoid the common Delta denials

Most Delta Dental claims that come back unpaid were sent to the wrong member company, sent under the wrong payer ID, or hit a frequency limit nobody checked. Verify the company, plan type (PPO, Premier, DHMO or individual) and frequencies before the visit. The Delta Dental claims guide covers national rules, and our verification service does this for every patient.

Delta Dental of California claims FAQ

What is the Delta Dental of California payer ID?

Delta Dental lists payer ID 77777 for Delta Dental of California group plans.

What is the Delta Dental of California claims mailing address?

Delta Dental of California, P.O. Box 997330, Sacramento, CA 95899-7330.

What is the Delta Dental of California phone number for claims?

Delta Dental lists 888-335-8227 for Delta Dental of California claims questions.

Do I send claims to Delta Dental of California or to my own state's Delta Dental?

To the Delta company that insures the patient. If the card says Delta Dental of California, file with Delta Dental of California wherever your office is.

Where does Delta Dental of California process claims?

In Sacramento, CA.

What is the timely filing limit for Delta Dental of California claims?

Delta Dental of California commercial plans: claims received more than 12 months after treatment may not be paid, and the late amount cannot be charged to the patient. Some programs are shorter (Texas CHIP: 90 days). Federal programs: within 12 months following the month of service. DeltaCare USA encounter data: within 30 days.

Related