Most of the time, there is no Careington claim to send. Careington runs dental savings plans, where the patient pays the discounted fee at the visit, and a PPO network that insurance companies rent. If a card shows the Careington network, the claim goes to the insurer named on the card. Here is how to tell which situation you are in.
Last updated November 2026 · Reviewed by the PracticeAlpha billing team · Source: Careington provider and member FAQs
Get a free AR analysisCareington does not publish a single claims address or payer ID. Use this to work out where a claim goes, then follow the member card.
| Detail | Careington dental |
|---|---|
| Careington 500 and other savings plans | No claim. The patient pays the discounted fee at the time of service. |
| Careington network on an insurance card | Send the claim to the insurer named on the card, not to Careington |
| Plans administered by Careington Benefit Solutions | Use the claims address and phone printed on the member card; addresses differ by program |
| Provider Relations phone | 800-441-0380, option 8 |
| Provider portal | provider.careington.com |
| Fee schedule | General dentists: an assigned fee schedule. Specialists: an assigned discount percentage. |
Enter the date of service to see the filing deadline and how many days are left. Careington does not set one limit; use the limit of the plan on the card.
Limits are the ones Careington publishes, as summarized on this page; the patient's own plan documents win if they differ. Corrected claims and appeals have their own deadlines (see below).
Have claims close to the limit? Free AR analysisSend us your aging list. We will tell you which Careington claims are still recoverable, what is holding each one up, and what a fix is worth. Free, no obligation.
Get a free AR analysisWe handle payer credentialing and enrollment for dental practices and new associates, from the application to the effective date, so claims stop coming back out of network.
Dental credentialing services →Savings plans, such as the Careington 500, are not insurance. Careington's own member FAQ says so: the patient pays the discounted rate directly to the provider at the time of service, and there are no claim forms. Collect at the visit, at the Careington fee schedule.
The Careington network on an insurance card means a rented PPO. Careington describes itself to dentists as a discount network that contracts with insured partners who access its PPO plans. Beam, for example, lists Careington among its networks. The fee schedule comes from Careington; the claim goes to the insurer on the card, with that insurer's payer ID.
Some plans are administered by Careington Benefit Solutions, an affiliate that acts as a third party administrator. Each of those plans prints its own claims address and phone number on the member card, and they differ by program. Careington's provider FAQ says to use the claims phone number on the member's card for payment questions.
Our verification checklist covers what to confirm on every new card.
Most unpaid "Careington" claims were sent to the wrong payer, or were billed to insurance for a patient who only has a savings plan. Find the insurer on the card, resubmit there inside its filing limit, and call the claims number on the card for status. If the patient only has a savings plan, the balance is the patient's, at the Careington fee.
If several network plans are stacking up unpaid in your aging report, that is usually a verification problem at the front desk, not a payer problem.
Not a single one. Careington savings plans have no claims, insured plans that use the Careington network are billed to the insurer on the card, and plans administered by Careington Benefit Solutions print their own claims address on the member card.
Careington does not publish one. Use the payer ID of the insurer named on the member card.
Careington's savings plans, such as the Careington 500, are not insurance; the patient pays the discounted fee at the visit. Careington also runs a PPO network that insurance companies rent.
The patient pays the Careington discounted fee directly to the office at the time of service. There is no claim form.
Careington Provider Relations is 800-441-0380, option 8. For claim payment questions on an insured plan, use the claims number on the member card.
Careington rents its PPO network to insured partners. Beam, for example, lists Careington among its networks. The card shows which insurer to bill.